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Hotel
Management Software
Open Travel Software provides a powerful,
flexible, easy-to-use and affordable hotel and motel property
management system. It is a fully functional system,
designed to provide the owner with a robust and intuitive
system that is easy to use, easy to maintain, and easy
to interface with the global distribution channels.
Our Hotel Management System (HMS) concentrates on properties
up to 150 rooms. The application also provides a
fully functional rate management system.
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Open Travel Software's Automobile
Rental System (ARS) provides a fully functional, highly
robust management tool for the small and independent automobile
rental agencies. Our system is a fully
functional agency and rate management system that is easily
installed and maintained, and is exceptionally easy to
use.
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Request For Proposal (RFP) Marketplace
In order to reduce travel
costs, major corporations have traditionally relied on
negotiated rates to provide them with the greatest benefit
for their travel dollars. Open Travel Software extends
this market by allowing smaller and medium corporations,
associations, foundations and branches of the government
to also easily negotiate similar contractual or discounted
travel rates with hotels, automobile agencies and airlines.
Through the use of a straight-forward interface and process,
the Open Travel Software RFP Marketplace provides a tool
to maximize travel dollars for users. By efficiently
connecting these business customer who traditionally did
not have access to this type of marketplace, Open Travel
Software gives travel providers a new potential source
of customers.
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Freight Fleet Management System
Open Travel Software's trucking
Freight Fleet Management System (FFMS) gives the small
and medium fleet owners a complete and cost effective
solution to their fleet management needs.
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Services:
Open Travel Software is providing
cutting edge solutions to the markets it knows best –
small and independent hospitality, travel, and transportation
providers. By focusing on these markets, Open Travel Software
can offer a depth of services unmatched in the property
and travel management software community.
In addition to providing cost
cutting and efficiency driven products, Open Travel Software
provides high-level services in the areas of Hosting ,
Support/Warranty , Customization , Consulting , and Training
.
Hosting:
Open Travel Software products
are designed to operate either locally or as a web-hosted
service. We offer comprehensive web hosting services to
our customers.
We offer a turnkey solution
to customers that want to use its software as a service
(SaaS). The service is built the latest in software and
hardware technology allowing for a much Learn More efficient
use of resources.
We provide our customers an
exceptionally affordable, scalable, manageable and secure
hosting solution geared toward the underserved small to
medium sized businesses.
Open Travel Software is currently
providing this service worldwide.
Support/Warranty:
Open Travel Software offers
a full range of options for product support. Our goal
is to build a relationship with our clients. Although
some customers may choose to “go it alone,” we offer comprehensive
support services to make sure you get maximum value out
of your new operations solution.
Open Travel Software provides
Level 2 and Level 3 product support.
• Level 2:
• Applications installation
• Support
• Back up issues
• Level 3:
• Specific
technical questions
• Application
bugs
• Error codes
It is envisioned that the channel
partners will provide Level 1 support consisting of g
eneral help desk functions and basic usability questions
.
Customization:
As a service to our customers,
we will make fine alterations to our software in order
to better serve their needs. This is a service that is
difficult to come by and truly differentiates Open Travel
Software as a leader in the hospitality and travel operations
field.
Open Travel Software has development
teams to provide any necessary customization and utilizes
internal and external analysts and programmers with a
high level of expertise to develop or customize the customer
specific solution(s).
Consulting:
Open Travel Software has developed
its product line through years of experience in the hospitality
and transportation field. Besides putting this experience
to work for your business's back office operations, we
also offer consulting services for specific short-term
engagements.
Depending upon the level of
the engagement, Open Travel Software can utilize either
its executive team or its development team to provide
our clientele with consulting services.
Training:
Open Travel Software has designed
its software applications with the user in mind. We pride
ourselves on a well-designed, intuitive user interface.
Open Travel Software realizes that even the savviest of
technology users may require some help in the adoption
of a new software solution. In order to make the transition
as smooth as possible, Open Travel Software offers either
on-site or off-site training.
Open Travel Software assigns a designated
expert developer to provide any necessary training for
users and administrators. The Open Travel Software team
provides ongoing support and assists the customer in developing
or enhancing in house support staff.
Our goal is to transition support
to in-house resources as quickly and smoothly as possible.
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